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Our Limited 90 Day Warranty:
Savvy Shopper Direct offers a limited 90-Day Manufacturer’s Warranty on all of our items! Within the first 90 days, if you have an issue caused by a manufacturer’s defect, we will gladly work with the manufacturer to get you a replacement part! If defects are reported later than 48-hours after delivery or pick-up, the customer will be responsible for picking-up/paying a re-delivery fee for items that are being replaced and possibly the cost of the replacement piece. The warranty does not cover pieces that are damaged or broken due to customer neglect, misuse or improper assembly.
PLEASE REPORT ANY DAMAGE OR DEFECT WITHIN THE FIRST 48-HOURS AFTER RECEIVING YOUR MERCHANDISE.
Optional Extended Warranty/Service Plans:
At Savvy Shopper Direct, our number one priority is customer satisfaction! Our merchandise comes with a 90-Day Manufacturer’s Warranty. However, we do offer a third-party extended warranty option through Warranty Life! At the time of check-out, you will be presented with the opportunity to purchase an extended warranty. Depending on the item you are purchasing, Warranty Life will give you options that apply to your purchase!
FAQ'S About Warranty Life:
How does the replacement warranty work?
A replacement warranty provides a direct replacement of your product if it fails, or replacement credit for the amount you spent at the store. No need to send it to a repair shop for fixing. This warranty is usually available on lower costs items. Our system will offer it to you if it applies.
What is the refund policy for the extended warranty, if I decide to return my order?
Refunds are only available for up to 30 days after the date of purchase of the warranty. To obtain a refund, you must go back to where you purchased it. If you bought it direct from Warranty Life, please send an email request into email@example.com along with the email associated with your account and or your warranty registration number.
How do I know which warranty plan is right for me?
Warranty Life knows your product and will present properly matched plans with the best value and best features to you. We guarantee it!
Who back’s Warranty Life’s extended warranty plans?
Our warranty plans are backed by some of North America’s largest and most reputable companies. We have identified the best providers of value, service and coverage and offer them to you in one convenient place. All warranty plans are fully insured. You can view Terms & Conditions of warranty plans prior to purchasing them, which also indicates the carrier providing the coverage.
How long after my purchase can I buy a service plan through Warranty Life?
In the USA you can buy an extended warranty / service plan up to 30 Days after purchase. Plans with special features may alter this time frame. In the case of ADH (Accidental Damage from Handling) you have 30 days as is the same with Replacement plans.
Is the extended warranty plan fully insured?
Yes, all our plans are fully insured. This means you never have to worry about the plan you buy, it will always be there for you.
How do I access my extended warranty’s plan, details and terms?
Once you’ve logged into Warranty Life’s portal, under your ‘My Stuff’ page go to the ‘My Stuff That’s Protected, click on the item you in question and on the warranty detail page click on the warranty registration number link.do I access my extended warranty?
What does “Home” or “Carry In” mean?
In Home features mean a technician will attend your location to fix the item. This usually applies to cases where it is not feasible to ship the item back, e.g. fridges, stoves). Carry In describes a service situation where you will be required to ship the item back for repair. Your insurance plan will cover all shipping costs.
Is there a difference between a service plan and an extended warranty?
No, there is no difference.
How do I file a claim with Warranty Life?
If you have a claim, log into your Warranty Life account and locate the product in question. A claims phone number or other claim options will be found there.
Does it cover loss & theft?
No right now we do not. We offer Accidental Damage protection.